Contact for employers

Call with an employment officer if you want help with recruiting, employing with support or if you need technical support. You can also find many answers in our chatbot.

Chat with a robot

Get quick answers to general questions.

Open round the clock

Reach us by phone

Talk to an employment officer.

Open Monday-Friday: 8-16
(Questions about
notifications: 9-12)

More information about our contact methods

  • New Year’s Day 1 January: Closed
  • Epiphany Eve 5 January that falls Monday–Friday: 8-11.30
  • Epiphany 6 January: Closed
  • Maundy Thursday: 8-14
  • Good Friday: Closed
  • Easter Saturday: Closed
  • Easter Sunday: Closed
  • Easter Monday: Closed
  • Walpurgis Night 30 April: 8-11.30
  • May Day: Closed
  • Ascension Day: Closed
  • Whitsun Eve: Closed
  • Whitsun: Closed
  • The National Day 6 June: Closed
  • Midsummer Eve: Closed
  • Midsummer Day: Closed
  • The day before All Saints' Day: 8-11.30
  • All Saints' Day: Closed
  • 23 December that falls on a Friday: 8-11.30
  • Christmas Eve 24 December: Closed
  • Christmas Day 25 December: Closed
  • Boxing Day 26 December: Closed
  • New Year’s Eve 31 December: Closed

The simplest way to get a quick answer to a question is to use our digital assistant, also known as our chatbot. This is a robot that can give you answers to many common questions from employers.

How we process personal data when you chat with our robot

When you call you can talk to an employment officer to get help and advice on, for example:

  • your specific case
  • recruitment and advertising
  • our digital services
  • our employment support
  • payment and finance
  • technical support.

How we process personal data when you phone an employment officer

You can get help by visiting a service office. You can get general information and help with using Arbetsförmedlingen’s digital services.

What is a service office?

The service office is a cooperation between Arbetsförmedlingen, the Swedish Pensions Agency (Pensionsmyndigheten), the Swedish Social Insurance Agency (Försäkringskassan), the Swedish Tax Agency (Skatteverket) and the National Government Service Centre (Statens Servicecenter). At Statens Servicecenter’s service offices you can get guidance on services from Arbetsförmedlingen, Försäkringskassan, Pensionsmyndigheten and Skatteverket.

Statens Servicecenter’s service offices (statenssc.se)

Technical problems

Help with the website and our digital services.

Switchboard and head office

Head office, registry clerk and number for the switchboard.

Our offices

Areas where you can access services from Arbetsförmedlingen.

Give us your suggestions and feedback

If you are satisfied or not, if you want to report benefit fraud.

Accessing public documents

You have a right to access official documents that are public.

Request reassessment of a decision

If you are unhappy with a decision from us.

Related information

Follow us on social media

How you can find us on social media.

Support during phone calls

Bildtelefoni.net, Texttelefoni.se or Teletal as support when you call us.

Process of personal data

How we process your personal data when you contact us.