Contact for employers

Please call us if you require technical support or advice regarding your recruitment. If you are considering hiring, you can talk to a local employment officer who works with recruitment in your area.

Reach us by phone

State your matter to reach the correct agent more quickly.

Open Monday–Friday: 8 a.m.–4 p.m.
(Questions about notices: 9 a.m.–12 p.m.)

Chat with a robot

Ask general questions about recruitment and get answers in an instant.

Always open

Report disingenous applicants

When you suspect that a jobseeker has no intentions to work, or if there is something else you think we should know.

Report disingenous applicants

You can call us for help and advice on matters such as:

  • your specific case
  • recruitment and advertising
  • our digital services
  • our employment support
  • payments and finances
  • technical support.

When you call us, you will be greeted by a voice-activated answering service. You will be asked to describe the nature of your matter with a few words. This will enable us to refer you to the right agent more quickly.

If you are considering hiring, you can talk to a local employment officer who works with recruitment in your area.

How we process personal data when you phone an employment officer

  • New Year's Day, January 1: Closed
  • Epiphany Eve, January 5, which falls on Monday-Friday: 8 a.m.-11:30 a.m.
  • Epiphany, January 6: Closed
  • Maundy Thursday: 8 a.m. to 2:30 p.m.
  • Good Friday: Closed
  • Easter Eve: Closed
  • Easter Sunday: Closed
  • Easter Monday: Closed
  • Walpurgis Night, April 30, which falls on Monday-Thursday: 8 a.m.-2 p.m.
  • Walpurgis Night, April 30, falling on a Friday: 8 a.m. to 11:30 a.m.
  • May Day: Closed
  • Ascension Day: Closed
  • Pentecost Eve: Closed
  • Pentecost: Closed
  • National Day, June 6: Closed
  • Midsummer Eve: Closed
  • Midsummer Day: Closed
  • Day before All Saints' Day: 8 a.m. to 11:30 a.m.
  • All Saints' Day: Closed
  • December 23, which falls on a Thursday: 8 a.m. to 11:30 a.m.
  • Christmas Eve, December 24: Closed
  • Christmas Day, December 25: Closed
  • Boxing Day, December 26: Closed
  • New Year's Eve, December 31: Closed

You can get help by visiting a National Government Service Centre (Statens servicecenter servicekontor). You can get general information and help with using Arbetsförmedlingen’s digital services.

What is a National Government Service Centre?

The National Government Service Centre is a cooperation between Arbetsförmedlingen, the Swedish Pensions Agency (Pensionsmyndigheten), the Swedish Social Insurance Agency (Försäkringskassan), the Swedish Tax Agency (Skatteverket) and the National Government Service Centre (Statens Servicecenter). At a National Government Service Centre you can get guidance on services from Arbetsförmedlingen, Försäkringskassan, Pensionsmyndigheten and Skatteverket.

Visit a service center

We have offices for booked visits.

Addresses for our local offices

More ways to contact us

Technical issues

Help with the website and our digital services.

Switchboard and head office

Head office, registry clerk and number for the switchboard.

Give us your tips and comments

If you are satisfied or not, if you want to report benefit fraud.

Apply for damage compensation

If participants cause damage that has cost to you. (In Swedish)

Accessing public documents

You have a right to access official documents that are public.

Request recondisderation of a decision

If you unhappy with a decision from us.

Related information

Follow us on social media

How you can find us on social media.

Support during phone calls

Bildtelefoni.net, Texttelefoni.se or Teletal as support when you call us.

Forms and certificates (in Swedish)

Forms and certificates for employers.