Contact for employers
Call or chat with an employment officer if you want help with recruiting, employing with support or if you need technical support. You can also find many answers in our chatbot.
Chat with a robot
Get quick answers to general questions.
Open round the clock
Chat with us
Chat with an employment officer.
Open Monday-Friday: 8-16
Reach us by phone
Talk to an employment officer.
Open Monday-Friday: 8-16
More information about our contact methods
Alternative opening hours for telephone and chat
- New Year’s Day 1 January: Closed
- Epiphany Eve 5 January that falls Monday–Friday: 8-11.30
- Epiphany 6 January: Closed
- Maundy Thursday: 8-14
- Good Friday: Closed
- Easter Saturday: Closed
- Easter Sunday: Closed
- Easter Monday: Closed
- Walpurgis Night 30 April: 8-11.30
- May Day: Closed
- Ascension Day: Closed
- Whitsun Eve: Closed
- Whitsun: Closed
- The National Day 6 June: Closed
- Midsummer Eve: Closed
- Midsummer Day: Closed
- The day before All Saints' Day: 8-11.30
- All Saints' Day: Closed
- 23 December that falls on a Friday: 8-11.30
- Christmas Eve 24 December: Closed
- Christmas Day 25 December: Closed
- Boxing Day 26 December: Closed
- New Year’s Eve 31 December: Closed
The simplest way to get a quick answer to a question is to use our digital assistant, also known as our chatbot. This is a robot that can give you answers to many common questions from employers.
Telephone and chat
When you call or chat, you can talk to an employment officer to get help and advice on, for example:
your specific case
- recruitment and advertising
- our digital services
- our employment support
- payment and finance
- technical support.
How we process personal data when you phone us or chat with an employment officer
You can get help by visiting a service office. You can get general information and help with using Arbetsförmedlingen’s digital services.
What is a service office?
The service office is a cooperation between Arbetsförmedlingen, the Swedish Pensions Agency (Pensionsmyndigheten), the Swedish Social Insurance Agency (Försäkringskassan), the Swedish Tax Agency (Skatteverket) and the National Government Service Centre (Statens Servicecenter). At Statens Servicecenter’s service offices you can get guidance on services from Arbetsförmedlingen, Försäkringskassan, Pensionsmyndigheten and Skatteverket.
Give us your suggestions and feedback
If you are satisfied or not, if you want to report benefit fraud.