How to register
When should I register?
It is important that you register with us on the first day you are unemployed. Then the unemployment insurance fund can assess your right to benefit from the first day of unemployment.
When you register with us on the first day you are unemployed and are actively seeking a job, another authority, or municipality, may assess your right to benefit. For example, the social insurance agency Försäkringskassan may decide on your qualifying income for sickness benefit allowance, SGI.
Fill in all the information you can. The more you tell us the faster we can help you.
How do I register?
- Log in with your electronic identification (mobile bank ID for example).
- If you don't have an account on arbetsformedlingen.se, you'll need to fill in your details and create an account.
- Once you have created an account and are logged in with your electronic identification, you can start your registration as unemployed.
- You will need to fill in details about, for example, your education, previous jobs, skills and what job you are looking for.
- When you register, you should make an appointment for a planning discussion with an employment officer. Do you already know now that you will start working or studying within 3 months? Then you will only use our digital services and do not need to book a planning discussion or have contact with an employment officer.
If you do not have electronic identification
Apply for unemployment benefit
If you are unemployed, you can apply for unemployment benefit while you are looking for work. How much money you can receive depends on, among other things, how much you have worked previously and whether you are a member of an unemployment benefit insurance fund.
Contact your unemployment benefit office and apply for benefit. The simplest way to do this is to log into your unemployment benefit office’s website.
If you are not a member of an unemployment benefit fund, you can apply for membership and basic compensation when you become unemployed. If you do not want to become a member of an unemployment benefit fund, you can apply for basic compensation from the “Alfa-kassan” fund.
Get prepared before the planning discussion
You should book a planning discussion with an employment officer as soon as you register. Do you already know now that you will start working or studying within 3 months? Then you will only use our digital services and do not need to book a planning discussion or have contact with an employment officer.
It's a good idea to prepare for the meeting and start planning on your own. Then the meeting will be more effective. You can for example:
- review and update your CV
- think about what kind of work you want to do.
What happens at the planning discussion?
Your first meeting with us is a planning discussion lasting a maximum of 30 minutes. You and an employment officer look at the following, among other things:
- your skills
- what jobs you are looking for
- what support you can get from us
- what you should do to achieve your goals.
Questions and answers
How do I cancel or reschedule an appointment with you?
To cancel or reschedule an appointment you need to get in touch with us.
Should you miss your appointment or forget to inform us that you cannot attend at the scheduled time, this may affect your allowance.
Can I register without e-identification?
Are you unable to use our online services but have been registered with us some time in the last two years? If so you may call our phone operator on your first day of unemployment to re-register as a jobseeker. We will then inform your unemployment insurance fund (A-kassa) that you are unemployed so that you can apply for compensation.
If you are unable to use our online service and have not been registered with us at some point in the last two years you need to visit an office to be registered as a job seeker. Remember to bring identification when visiting one of our offices.
There is currently a telephone registration option in order to lessen the spread of the coronavirus.
Can I register before my first day of unemployment?
Yes, you can register with us before you become unemployed, but it is best to wait until your first day of unemployment.
If you register with us online and need to register with an unemployment insurance fund as well, you can call or chat with us on the date you wish to apply. If you have registered with us during a visit to one of our offices you should call our switchboard to make a telephone registration.
How do I register as unemployed with an unemployment insurance fund?
When you register with us on our website using e-identification, you simultaneously state your intention to seek compensation from an unemployment insurance fund. Then visit your unemployment insurance fund’s website to fill in the required information.
If you are already registered with an unemployment insurance fund, but have been paused due to working or having been ill for a period, you need to contact us by telephone or chat. We will then inform your unemployment insurance fund that you are a job seeker again.
What is sickness benefit qualifying income, SGI?
SGI means sickness benefit qualifying income. Försäkringskassan calculates your SGI. Your SGI determines how much money you are entitled to should you, for example, get ill or go on parental leave.
Contact Försäkringskassan if you have questions regarding SGI and to what extent you can protect it during various circumstances.
What applies if I have received severance pay?
If you have received severance pay we recommend you register with us on your first day of unemployment, and register with your unemployment insurance fund. The unemployment insurance fund will then be able to calculate your first possible date of receiving compensation. The unemployment insurance fund considers severance pay as salary.
Get in touch with Försäkringskassan to receive more information on your sickness benefit qualifying income as it may be affected when you register with us.
If you register for unemployment during the period you have severance pay you need to be an active job seeker as well. This means that you need to apply for jobs and report your job seeking activity each month.
What should I take into consideration if I am furloughed or terminated?
All those who are furloughed will not necessarily be terminated, but it is wise to prepare in case this happens.
Look up what applies for things like notice periods for you specifically. Start compiling your CV and introductory letter so that you are ready should you become unemployed.
If you become unemployed you need to register with us on your first day of unemployment. This is most easily done on our website.
How can I see if I am enrolled?
If you are unsure if you are enrolled or not you can log onto My Pages with your electronic ID to check. If you are registered with Arbetsförmedlingen it will say “my enrolment” under your name. If it says "Enroll" under your name, you are not enrolled.
How do I get a certificate that I'm enrolled?
You can print a certificate that you are enrolled with us. Log in to My Pages with your electronic ID and go to “View/Change my details”. Choose “Documents and certificates” and you will receive your certificate as a PDF ready for printing or presentation.
I did not fill in which unemployment benefit insurance I am a member of when enrolling. What should I do now?
If you did not state that you want to apply for unemployment benefit when you registered, you can phone us and we can notify your unemployment benefit fund. Your registration for unemployment benefit is valid from the date on which you phone or visit us and can provide valid ID.