Contact for jobseekers

You can contact Arbetsförmedlingen by telephone. At Statens servicecenter (the National Government Service Centre), you can borrow a computer and get help with registration, activity reporting and Arbetsförmedlingen’s digital services – no appointment necessary.

Chat with a robot

Get quick answers to general questions.

Open round the clock

Ask a question

Reach us by phone

State your matter to reach the right person.

Open Monday–Friday: 8–16

0771-416 416

Reach us by bildtelefoni, teletal, texttelefoni

Visit a service centre

At Statens servicecenter you can get help with questions concerning Arbetsförmedlingen.

Opening hours vary

Find a service centre

At Statens servicecenter (the National Government Service Centre), you can get help with:

  • borrowing a computer to search for jobs and write job applications
  • using Arbetsförmedlingen’s website
  • registering with Arbetsförmedlingen
  • reporting your activities
  • filling in and printing out forms and certificates
  • finding and understanding information from Arbetsförmedlingen.

If you need help with other issues, please contact Arbetsförmedlingen by telephone. If you are in contact with a local office, please contact them.

Statens servicecenter runs service centres in cooperation with Arebtsförmedlingen, Pensionsmyndigheten (the Swedish Pensions Agency), Försäkringskassan (the Swedish Social Insurance Agency), Skatteverket (the Swedish Tax Agency), and Migrationsverket (the Swedish Migration Agency). At service centres, you can get help with issues involving several government agencies in one place.

You do not need to make an appointment to get help at a service centre. Before visiting a service centre, it is a good idea to check the opening hours as they can change quickly. Remember to bring identification with you when visiting a service centre.

Find a service centre

Receive job search assistance at a service office

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1 minute 58 seconds

A service administrator from Statens servicecenter explains what assistance you can receive at a service office.

When you call us, you will get a voice-activated voice response. Say what your case is and you will be connected to an employment officer. If the queue time is long, you can choose to be called by us instead.

If you need help with a personal case, you can call us and talk to an employment officer. To get help with your personal case when you call, you need to log in with e-identification (for example mobile bank ID). You may only contact us in your own case and not for anyone else!

When you call us, you can

  • get help using our digital services, for example when you need to register
  • give notice of a pre-booked meeting you can not attend to
  • get answers to questions about programs, training courses and other support
  • get information about your ongoing cases with us
  • get advice on how to choose a profession, find a job or write a job application.

How we process personal data when you phone us or chat with an employment officer

  • New Year’s Day 1 January: Closed
  • Epiphany Eve 5 January that falls Monday–Friday: 8-11.30
  • Epiphany 6 January: Closed
  • Maundy Thursday: 8-14
  • Good Friday: Closed
  • Easter Saturday: Closed
  • Easter Sunday: Closed
  • Easter Monday: Closed
  • Walpurgis Night 30 April on a Monday-Thursdag: 8-14
  • Walpurgis Night 30 April on a Friday: 8-11.30
  • May Day: Closed
  • Ascension Day: Closed
  • Whitsun Eve: Closed
  • Whitsun: Closed
  • The National Day 6 June: Closed
  • Midsummer Eve: Closed
  • Midsummer Day: Closed
  • The day before All Saints' Day: 8-11.30
  • All Saints' Day: Closed
  • 23 December that falls on a Friday: 8-11.30
  • Christmas Eve 24 December: Closed
  • Christmas Day 25 December: Closed
  • Boxing Day 26 December: Closed
  • New Year’s Eve 31 December: Closed

More contact ways

Addresses to our local offices

Postal address, email and address when you have a booked appointment with us.

Technical problems

Help with the website and our digital services.

Switchboard and head office

Head office, registry clerk and number for the switchboard.

Give us suggestions and feedback

If you are satisfied or not, if you want to report benefit fraud.

Accessing public documents

You have a right to access official public documents.

Request register extracts

Request corrections, deletions and extracts of personal data.

Request reassessment of a decision

If you are unhappy with a decision from us.

Request compensation for damages

If you believe we have caused you harm.

Culture and media

Information and contact details when you are looking for a job in culture and media.

Shipping industry

Information and contact details when you are looking for a job in the shipping industry.

Related information

Follow us on social media

How you can find us on social media.

Support during phone calls

Bildtelefoni.net, Texttelefoni.se or Teletal as support when you call us.

Process of personal data

How we process your personal data when you contact us.