Feedback about our activities
Here you can leave feedback on our activities. Feedback can be both about what you think works well and what works less well. Please read common comments and questions before contacting us.
Responses to common feedback and questions
I want to get in contact with an employment officer
I have received a letter about a warning/sanction from my unemployment insurance fund
If you have received a warning or reduced compensation from your unemployment insurance fund, this may be because:
- you have not actively applied for jobs
- you have not submitted your activity report on time, or
- you have missed an appointment with Arbetsförmedlingen
If you have questions or feedback about the decision, get in touch with your unemployment insurance fund.
If you are unsure why Arbetsförmedlingen has sent a message to your unemployment insurance fund, you need to contact an employment officer.
I have received a letter of warning or suspension regarding the right to compensation in a program
When you participate in a programme and receive activity support, development allowance or introduction benefit, it is important that you meet the conditions.
This means that you need to
- follow the plan you have with us (if you are supported by one of our providers, you must also follow the plan with your have with your supervisor)
- leave your activity report to us every month
- participate in meetings and other activities
- actively apply for jobs, unless you have another agreement with us.
If you do not meet the conditions, you may receive a warning or be without compensation for one or more days.
I have received a decision I am dissatisfied with
I want to access a document
I have technical problems with Arbetsförmedlingen’s website
I have feedback about a provider
If you have feedback about a provider we have procured, for example when using support and matching, prepare and match or taking part in an employment training programme, you can submit it to us.
If you have read common feedback and questions and not found the answer there, you can submit your feedback or your complaint using the form below.
You can submit feedback anonymously but we will need your contact details if you want us to get back to you.
If your feedback means that we need access to your case with Arbetsförmedlingen, you also need to fill in your personal data.
Do not use this form if your identity is protected.
Please use the form.
For jobseekers: +46 771-416 416
For employers: +46 771-508 508
For providers: +46 771-717 717
Opening hours: Monday–Friday: 9-12