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Contact information for those who work at a municipality

There is a mutual exchange of information between Arbetsförmedlingen and each municipality. How information is exchanged depends on local procedures and agreements, as well as where in the municipality you work.

How to contact us

Here you will find information on how to contact us, depending on where you work in the municipality, and how to access and exchange information about jobseekers.

Automated information exchange

For those municipalities connected via the automated information exchange, information is exchanged between Arbetsförmedlingen and komvux respective IT system. Each municipality must discuss any issues relating to connectivity with its IT supplier.

Information about automated information exchange (in Swedish)

You can use My pages for municipalities if you do not have API exchange.

My Pages for municipalities is an option if your municipality is not yet connected to the automated information exchange. At My Pages you will need to manage the information manually.

My pages for municipalities (in Swedish)

When you need information about a jobseeker's case

If you need further information about a jobseeker’s registered details, you can use the national entrence.

If you need information about a jobseeker whose personal data is protected, please always contact us by telephone.

Request form for further information

Local in-depth information exchange

When, for example, assessing support that requires cooperation with us, use the local procedures and working methods agreed upon in the agreement between your municipality and Arbetsförmedlingen.

Cooperation agreements (in Swedish)

One option may be to use the local secure digital communication (SDK) gateway when exchanging unstructured information. SDK also applies if you wish to provide us with information or documents.

If you do not have a local agreement regarding the SDK, you can send the documents to us by post.

Adresses to our local offices

Get information digitally via AFLI/SSBTEK

If you work with social assistance, you can get information about jobseekers via the SSBTEK system support and the AFLI service.

Retrieve information in AFLI/SSBTEK (in Swedish)

Get information online via My Pages for municipalites

Via My Pages for municipalities, you can get information about jobseekers. This includes, amongst other things, their current action plan, activity report and information on sanctions.

My pages for municipalities (in Swedish)

When you need information about a jobseeker's case

If you need further information about a jobseeker’s registered details, you can use the national entrence.

If you need information about a jobseeker whose personal data is protected, please always contact us by telephone.

Request form for further information

Local in-depth information exchange

When, for example, assessing support that requires cooperation with us, use the local procedures and working methods agreed upon in the agreement between your municipality and Arbetsförmedlingen.

Cooperation agreements (in Swedish)

One option may be to use the local secure digital communication (SDK) gateway when exchanging unstructured information. SDK also applies if you wish to provide us with information or documents.

If you do not have a local agreement regarding the SDK, you can send the documents to us by post.

Adresses to our local offices

Local in-depth information exchange

When, for example, assessing support that requires cooperation with us, use the local procedures and working methods agreed upon in the agreement between your municipality and Arbetsförmedlingen.

Cooperation agreements (in Swedish)

One option may be to use the local secure digital communication (SDK) gateway when exchanging unstructured information. SDK also applies if you wish to provide us with information or documents.

If you do not have a local agreement regarding the SDK, you can send the documents to us by post.

Adresses to our local offices

When you need information about a jobseeker's case

If you need further information about a jobseeker’s registered details, you can use the national entrence.

If you need information about a jobseeker whose personal data is protected, please always contact us by telephone.

Request form for further information

Other ways to contact us

If you require information about a jobseeker whose personal data is protected, please always contact us by telephone.

Please inform us if you suspect that an employer receiving contributions from us is cheating.

Contact us by telephone

If you have any questions, for example regarding individuals with protected identity, please call us.

Open Monday–Friday: 08:00–16:00

0771-717 717

Report suspected benefit fraud

Please report any suspected fraud by employers receiving contributions from us.

Form for reporting suspected grant fraud

Report a technical problem

If you encounter a technical problem when requesting information, please report it to us.

Report a technical problem

  • New Year’s Day 1 January: Closed
  • Epiphany Eve 5 January that falls Monday–Friday: 8–12
  • Epiphany (Trettondedag jul) 6 January: Closed
  • Maundy Thursday (Skärtorsdagen): 8:00–14:00
  • Good Friday (Långfredagen): Closed
  • Holy Saturday (Påskafton): Closed
  • Easter Sunday (Påskdagen): Closed
  • Easter Monday (Annandag påsk): Closed
  • Walpurgis Night 30 April on a Monday–Thursdag: 8–14
  • Walpurgis Night 30 April on a Friday: 8–11.30
  • May Day (Första maj): Closed
  • Ascension Day (Kristi himmelfärdsdag): Closed
  • Whitsun Eve (Pingstafton): Closed
  • Whitsun (Pingstdagen): Closed
  • The National Day 6 June: Closed
  • Midsummer Eve: Closed
  • Midsummer Day: Closed
  • The day before All Saints' Day: 8–12
  • All Saints' Day (Alla helgons dag): Closed
  • 23 December that falls on a Friday: 8–12
  • Christmas Eve 24 December: Closed
  • Christmas Day 25 December: Closed
  • Boxing Day (Annandag jul) 26 December: Closed
  • New Year’s Eve 31 December: Closed

Please note

All information you send to us becomes a public document. The principle of public access to information means that the public has the right to access such documents, except for those parts that are covered by secrecy.