Conditions for your compensation in programmes

When you participate in a programme and receive activity support, development allowance or introduction benefit, it is important that you continue looking for work and submitting an activity report to us each month. Otherwise, you may be issued with a warning. If this happens several times, you may be left without compensation for one or more days. You can read about all the conditions that apply your compensation here.

What do I need to do?

To not risk losing your compensation, you need to keep looking for work and adhere to the plans and agreements you have made with us. If you receive support from any of our suppliers, you also need to adhere to the plan and agreements you made with your supervisor there.

This means that you need to

  • actively look for work, unless we have agreed otherwise, for example advertised jobs and jobs that Arbetsförmedlingen or your supervisor have told you about, or register you interest or leave your CV with employers
  • apply for the jobs or training programmes we have asked you to
  • submit your activity report to us between the first and the fourteenth of each month, filling in all the jobs you have applied for and the other activities you have completed
  • develop a plan together with us
  • participate in activities included in your programme
  • participate in meetings or contact us and our suppliers at scheduled times and answer the phone when we have agreed to call you.

So as not to prolong your unemployment and risk being left without compensation, you also need to accept

  • jobs you are offered
  • training programmes to which you have been admitted and that we have asked you to apply for
  • job interviews and do your best in order to receive a job offer
  • activities that we or our suppliers offer within your programme.

You need to inform us if you get ill or are looking after a sick child and cannot participate in your programme. If you need time off you must first get this approved by us.

If you get ill

If you are looking after a sick child

What happens if I do not do what I am supposed to?

Arbetsförmedlingen will check that you fulfil the conditions for compensation in a programme and decide on a warning or that you will not receive compensation for one or more days if you neglect your job-seeking or prolong your unemployment.

If you receive support from our suppliers, they are obliged to inform Arbetsförmedlingen that you do not participate in an activity or in meetings with them or if you neglect your duties in any other way. They must also inform us if you prolong your unemployment in any way. Your supervisor cannot make exceptions or take your reasons into consideration, they must inform us of everything. We then look at what has happened.

If we at Arbetsförmedlingen start an investigation, we will send you a letter so that you are given the opportunity to provide supplementary information to us before we make a final decision.

Submit supplementary information (in Swedish)

What happens if I neglect my job-seeking?

  • First time: you are issued a warning.
  • Second time: One day without compensation.
  • Third time: Five days without compensation.
  • Fourth time: Ten days without compensation.
  • Fifth and every subsequent time: 45 days without compensation. If your compensation is based on unemployment benefit, this is reduced to SEK 223 per day after the 45 days.

What happens if I prolong my unemployment?

  • First time: Five days without compensation.
  • Second time: Ten days without compensation.
  • Third time: 45 days without compensation.
  • Fourth and every subsequent time: 45 days without compensation. If your compensation is based on unemployment benefit, this is reduced to SEK 223 per day after the 45 days.

What can I do if I am not satisfied with the decision?

If you have received a letter containing the final decision and you are not satisfied with it, you can request that we reconsider the decision. To do so, fill in the form “Request for reconsideration of decision regarding warning or sanction” (”Begäran om omprövning av beslut om varning eller sanktion” ) and send it to us.

Request reconsideration of a decision (only in Swedish)

Frequently asked questions

Might I lose my compensation if I arrive at an activity late or leave early?

Your supervisor always has to notify us if you have arrived too late or left early, regardless of the reasons for the absence. We will look at the reason and what significance your absence had to your potential to achieve the aim of the activity that day. We will also look at whether this has happened more than once. If we make the assessment that you have acted improperly, you may be issued a warning or lose out on compensation for one or more days.

I need to leave my activity for a doctor’s appointment, who do I notify?

If you need time off you must first get this approved by us. That also applies to shorter absences such as if you have an appointment with a doctor or dentist. It is only Arbetsförmedlingen that can approve time off, not your supervisor at the supplier. Also notify your supervisor so that they know that you will not be there.

What happens if I do not hand in homework to my supervisor on time?

If you do not hand in homework on time, your supervisor has to inform us about it. If we make the assessment that you have acted improperly, you may be issued a warning or lose out on compensation for one or more days.

I receive support from a supervisor at one of Arbetsförmedlingen’s suppliers, do I need to keep in contact with Arbetsförmedlingen at the same time?

Arbetsförmedlingen is responsible for the overarching plan together with you and for following up on how you are doing. We can book meetings with you during the period you are with a supplier and you need to attend these meetings.

You have to continue submitting an activity report to us each month. This is the case even if you report the jobs you have applied for to your supervisor at the supplier.

If you get ill or need to stay at home to look after sick children, it is important that you contact Arbetsförmedlingen on the first day. You also need to notify your supervisor.

If you get ill

If you are looking after a sick child

You also have to contact Arbetsförmedlingen if you get a job or start studying and thus no longer need to stay in your programme.

Who do I turn to if I have questions about my compensation in a programme?

If you have questions about the conditions and what you need to do in order to keep your compensation, you should turn to Arbetsförmedlingen.

Contact us (in Swedish)

Have you received a letter saying that there is an ongoing investigation about your compensation and you have questions about it? Or are you wondering why you have received a decision about a warning or suspension? Contact the unit for Compensation Examination at Arbetsförmedlingen. The contact details are in the letter.

If your questions concern payments, the level of the compensation or how to fill in your application for compensation, you have to contact the Swedish Social Insurance Agency.

If you participate in a programme (Swedish Social Insurance Agency website) (in Swedish)