For a Sweden at work
Arbetsförmedlingen is currently undergoing a transformation that encompasses all aspects of our operations. The goal is to provide better support to job seekers and employers – a Sweden where everyone is working.
Our main focus
- More effective support for job seekers based on their needs. The goal is to shorten the time it takes to find work or begin studies.
- More in-person meetings for job seekers with significant needs. Designated employment counselors maintain and coordinate contact with the agency.
- Increased availability by phone. It should be easier to get the right support right away.
- Improved support for employers, making it easier to contact us and access digital self-service tools. The goal is to shorten the time it takes for employers to recruit.
- Close collaboration with more employers who are open to hiring people who have a harder time finding jobs.
- More coordinated oversight activities to prevent incorrect payments as well as financial and organized crime in society.
Key milestones in the change process
- December 2024: Decision on a new strategic direction for Arbetsförmedlingen.
- June 2025: Decision on a new organizational structure and more efficient operational logic.
- January 2026: New coordinated oversight activities within the agency.
- March 2026: New organization for placement services with a focus on support needs.
How we create value for individuals and society
Arbetsförmedlingen works together with other stakeholders to ensure a well-functioning labor market. Improved matching between job seekers and employers enables more people to become self-sufficient and develop, while also contributing to business growth.
From a broader perspective, these improvements lead to the sustainable development of the labor market and society as a whole. By simultaneously working to reduce incorrect payments and abuse of our welfare systems, we use tax dollars more effectively and ensure they reach those for whom they are intended.