When you fall ill
If you are ill or caring for a sick child, you may need to notify the Public Employment Service. The situations in which you must do so depend on what compensation you have. For example, if you are participating in one of our programmes, you must always notify us that you are ill.
When you are participating in a programme
If you cannot participate in your planned activities, you must notify us from the first sick day. If you do not do so, you will receive no compensation for the time that you are ill. If you are ill for more than seven days, you need to submit a doctor’s certificate to the Public Employment Service to keep your compensation.
You also need to notify us if you are staying at home to are for a sick child. The notification of illness and notification of caring for a child can most easily be done on our website.
When you have or apply for compensation from the unemployment benefits society
If you have a meeting with us, you need to schedule a time. Some planning meetings (planeringssamtal) can be rescheduled when you are logged in to My pages (Mina sidor). If you cannot change the time via My pages (Mina sidor), we will help you reschedule the time via chat, which you can find under Contact us (Kontakta oss). We will notify your unemployment insurance fund (a-kassa) that you are sick or caring for a child. You must also enter that you have been sick or caring for a child in your time report to your unemployment insurance fund (a-kassa). It is important that you contact us on your or your child’s first day of restored health.
If you or your child are sick for a short period of time, you do not need to notify us. But you should enter that you have been sick or caring for a child in your time report when applying for compensation (ersättning) with your unemployment insurance fund (a-kassa).
If you or your child are sick for longer than two weeks, you should contact us. This is easiest via chat, which you can find under Contact us (Kontakta oss). We will notify your unemployment insurance fund (a-kassa) that you are sick or caring for a child. You must also enter that you have been sick or caring for a child in your time report to your unemployment insurance fund (a-kassa). It is important that you contact us on your or your child’s first day of restored health.
When you are sick or caring for a child, you are not entitled to unemployment benefits (arbetslöshetsersättning). To apply for sickness benefit (sjukpenning) or temporary parental benefit (tillfällig föräldrapenning), you must contact the Swedish Social Insurance Agency (Försäkringskassan).
When you do not receive compensation from the unemployment benefits society or Försäkringskassan
If you have a meeting with us, you need to rebook it. You can rebook certain planning discussions when you are logged in to My Pages. If you cannot change the time on My Pages, we will help you to rebook via the chat, which you can find under Contact us.