e-ID, BankID

You can find out here what e-ID and BankID is, and how to obtain it.

What is e-ID?

An e-ID is an electronic ID document that you can use to identify yourself on the Internet. You use your e-ID here on our website to identify yourself and log in to My Pages. You can use the same e-ID at other places, for example when you submit your declaration to the Swedish Tax Agency or to log in to your online bank.

e-ID on a computer or mobile

You can install an e-ID, or BankID as it is often known, either on your computer or on a mobile device, for example a smartphone. With a mobile BankID, you can long in on any computer at all as long as you have your phone with you. To be able to obtain and use your mobile BankID, you need to install the BankID app.

How to I obtain an e-ID?

If you have an online bank, log in to it and follow the instructions. Obtaining an e-ID is free of charge.

Banks where you can obtain an e-ID

List of issues

If you do not have an online bank, you can obtain an ID card with e-ID from the Swedish Tax Agency. But unfortunately the Swedish Tax Agency’s e-ID does not work for logging in to our website.

Swedish Tax Agency, e-ID on ID card

Questions and answers

What do I do if I have problems logging in at arbetsformedlingen.se with e-ID?

First of all, check that there’s nothing wrong with the actual e-ID. Common problems can be that you have to change settings on your computer so that it works for the browser you are using, or that your e-ID may need to be updated via your bank.

You can go to BankID’s support page for help in finding out what might be wrong.

BankID support

You can test your e-ID here

You may also need to update the security program for your e-ID.

Update security program

Have you checked your e-ID, but still can’t get it to work?

Contact our technical support

I already have an account with a user name and password. Can I link that to my e-ID?

Of course! This is what you do:

  • Go to arbetsformedlingen.se and click on “Logga in” [Log in].
  • Select which e-ID you want to use.
  • Follow the instructions to perform secure identification using e-ID.
  • Enter the user name and password of your account at arbetsformedlingen.se and then click on “Koppla konto till bank-id/e-legitimation”.
  • Done! Log in once more using your e-ID.

Your e-ID is a valuable document

Your e-ID is a personal ID document, in exactly the same way as your passport, driving licence and ID card. It is therefore important that you protect your e-ID so that no one else can access it. You can find out about how to protect your e-ID at the website of the Agency for Digital Government (DIGG).

Protect your e-ID